Returns and Refunds Policy
We strive to ensure that you are satisfied with your purchase. Please read our Returns and Refunds Policy below, which outlines the terms and conditions for returning or exchanging any product purchased from our store:
Damaged Products:
• If you receive a damaged product, please contact us within 14 days of delivery.
• Send us an email or message with a detailed description of the damage along with clear photos showing the problem.
• We will get back to you as soon as possible to arrange for the return of the damaged product and either reship a new one or refund the full amount.
• We will cover all costs of returning the damaged product.
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Wrong Size Order:
• We understand that you may mistakenly order the wrong size. Therefore, we allow you to exchange the product for a different size within the specified time frame:
• The exchange request due to choosing the wrong size must be submitted within 14 days of receiving the product.
• Please note that only one exchange is allowed per product.
• You will be responsible for the shipping costs of the product you wish to exchange.
• We will ship the new product to you as soon as we receive the product you wish to exchange.
Important Notes:
• The products you wish to return or exchange must be in brand new condition with their original tags.
• Products that have been used, washed or washed cannot be returned or exchanged.
• We reserve the right to refuse any return or exchange requests that do not comply with the terms of this policy.
How to Contact Us:
• If you have any questions about our Return and Refund Policy, please do not hesitate to contact us via email or phone.
Additional Information:
• Some terms and conditions may vary depending on the type of product or payment method.
• Please review our Return and Refund Policy periodically for any changes or updates.